Spot SOS Privacy Policy

Thank you for visiting our site at www.spotSOS.com  ("Website" and/or website Services, including NG User/Immigrate AB). This privacy policy covers the websites and include apps of www.SpotSOS.com and nguser.com. Use and access of this Website is subject to the terms and conditions as set out in our Terms Agreement as well as this Privacy Policy set forth below. Where we refer to “you” in this Privacy Policy we mean the Subscriber - and any employees or agents of the Subscriber who receive the Services on behalf of the Subscriber - in accordance with your subscription agreement with SpotSOS. If you have any questions or suggestions, please feel free to contact us by writing to us, se e-mail address below.

1. General

Your privacy is important to us and we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personal information you submit at this Website and through our apps. We adhere to the new regulations of EU, EU General Data Protection Regulation Foundation - GDPR. We're updating our policies to better align with GDPR. In short GDPR is there to better protect you and your data. We do our best to make sure our messages as emails and SMS etc. are as appropriate for our audience as possible and keep nuisance to a minimum. If you are visiting the Website from outside the United States, please be advised that your personal data will be processed by SpotSOS in the United States where data protection and privacy regulations may differ from similar regulations in other countries. By using the Website, you consent to any such transfer of information outside of your country if you are located outside of the United States. Additionally, by using the Website, you consent to SpotSOS using your personal information to contact you electronically, in writing, or otherwise to provide notices relating to your use of the Website and to give you information about the products and services offered by SpotSOS and its affiliates and by using this website you give your consent to receiving and subscribing to marketing campaigns. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of such communications from us. SpotSOS collects data about your vehicle to provide our service through our hardware and using our Apps. This includes vehicle data gathered with our Hardware, personal information you provide as a user of our web interface or mobile applications, information gathered while visiting our website, and personal information required for the processing of payments. Vehicle Data Once connected to your vehicle, the SpotSOS hardware collects information about your vehicle, which is securely transmitted to our cloud service. Information collected by the hardware includes fuel consumption, GPS location, vehicle diagnostic information, and triple axis motion detection. This information enables us to provide insights, as well as accurate and fully tax-compliant mileage logs.  

2. Personally Identifiable Information

In order to purchase products or services from SpotSOS, we require that you provide us with certain personally identifiable information (please see our Terms Agreement for additional details). The types of personally identifiable information that may be collected by SpotSOS through the Website include, without limitation: name, address, e-mail address, cell phone number and MSISDN (mobile station integrated services digital network number), credit card and billing information, download history, texts, messages, customer generated content and/or information about your interests in and use of various products, programs, and services. SpotSOS will not collect any personally identifiable information about you unless you provide it to us voluntarily. You may at any time decline to supply personal information, except that it may prevent you from engaging in certain features of our Service. Please know that you will retain ownership of any information that you may include in your account and contact lists in order to identify recipients of your messages through SpotSOS’s services, and SpotSOS will not use contact lists for its own promotional campaigns or sell contact lists to third-parties, subject at all times to SpotSOS’s need to access and use such information in order to provide the services pursuant to its Terms Agreement and this Privacy Policy. We may use such personally identifiable information to provide the services that you have requested, to contact you about programs, products, features or services in which we believe you may be interested (such as future promotional materials), or for other purposes disclosed from time to time. We also may use your personally identifiable information to contact you regarding your use of our Website or changes to our Privacy Policy, Terms Agreement, or other policies or terms that affect you and your use of our Websites and services. In addition, we may use information collected about our users to improve the content and navigation of our Websites, or for other internal purposes. To fulfill your requests for products and services, we may share the personally identifiable information you provide with your cell phone service provider or their partner and subcontractor companies. Please know that this Privacy Policy does not cover such entities use of information. To learn more about your provider’s privacy practices, you should consult its privacy policy. Even though we use data encryption and secure interface , we cannot guarantee that a data breach will never occur. Any personally identifying information you elect to share on our web interface or in our mobile applications as a user will be at your own discretion. If at any point you decide to stop using SpotSOS, please contact us and we will permanently delete your data from our servers. We can use third party service providers such as an email service provider to send out emails on our behalf. We use Live Chat to assist you if you have questions while using our site or regarding our service. When you sign up for our services, we will share your personal information as necessary for the third party to provide that service. In addition, we may disclose personally identifiable information collected about you in the following instances:
  1. Legal Action: We may disclose information about our users, including personally identifiable information; (i) when requested by governmental or quasi-governmental authorities conducting an investigation; (ii) if required to do so by subpoena, court order or legal process; (iii) to verify or enforce compliance with the policies governing our Website and applicable laws; or (iv) to protect against misuse or unauthorized use of our Website. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
  2. Change in Control: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets, or other corporate change respecting SpotSOS, the Website and/or the services offered hereby.
Except as stated in this Privacy Policy, or as otherwise stated at the time personally-identifiable information is gathered, SpotSOS will not provide personally-identifiable information to third parties who are not under the direction and control of SpotSOS.

3. Access to Personal Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by contacting us at [email protected] (or via Live Chat). We will respond to your request to access within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Cookies

To enhance your experience with the Website, we use "cookies" on our Website. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Website. However, once you become a customer and furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie. Some of these cookies are used to target advertising to you using third party marketing services. The techniques our advertising partners employ do not collect personal information such as your name, email address or phone number. You can set your web browser to refuse cookies or to alert you when cookies are being transmitted if you so choose. We use cookies to understand site usage and to improve the content and offerings on our Website. The use of cookies by our partners, affiliates, and service providers is not covered by our privacy statement. We do/do not have access or control over these cookies. Our partners, affiliates, and service providers use session ID cookies to allow us to improve site navigation and usage.

5. Web Beacons

Our third party advertising partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

6. Children

The Website is not directed at individuals less than fifteen (15) years of age, and SpotSOS does not intend to collect any personally identifiable information from such individuals, unless otherwise stated at the time such information is collected.

7. Information Collected Automatically

SpotSOS may also (i) automatically collect non-personally identifiable information about your use of the Website, such as the domain from which you access the Internet (for example, XYZ.org, if you are connecting from a XYZ account), the date and time you access the Website, and the Internet address of the website from which you linked directly to our Website; and (ii) use data capture and analysis tools, and other similar tools, to extract, compile and analyze any non-personally identifiable data or information resulting from your use of the Website and the services offered thereon (collectively “Blind Data”). To the extent that any Blind Data is collected by SpotSOS, such Blind Data shall be solely owned by SpotSOS and may be used by SpotSOS for any lawful business purpose, including, without limitation, analyzing and enhancing the Website and services offered hereby, disclosing such Blind Data to third parties for a variety of purposes.
  • Third party vendors, including Google, show our ads on sites on the internet.
  • Third party vendors, including Google, use cookies to serve ads based on a
  • user's prior visits to our website.
  • Users may opt out of Google's use of cookies
  • by visiting the Google advertising opt-out page.
  How We Protect Your Information The security of your information is very important to us. SpotSOS has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the SpotSOS sevices on a shared or unsecured device. Access and Amend Your Own Information You may at anytime update or correct your account information by logging in to your account. You may also make a number of other adjustments to settings or the display of information about you. Your Choices You may, of course, decline to submit information through the SpotSOS Services, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within SpotSOS about you, and otherwise amend certain privacy settings.       The Purposes and Legal Bases for Our Using of Your Information We do not sell your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. SpotSOS uses the information we collect for our legitimate interests which include the following:
  • Provide our Services. To provide you the services we offer on the SpotSOS website, communicate with you about your use of our apps and platforms, respond to your inquiries, provide troubleshooting, and for other customer service purposes.
  • Personalization. To tailor the content and information that we may send or display to you in the SpotSOS website, to suggest followers and content, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the SpotSOS Services.
  • Advertising. To display interest-based advertising to you in the SpotSOS Services, to improve our advertising and measurement systems so we can show you relevant ads, and to measure the effectiveness and reach of ads and services.
  • Marketing and Promotions. For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third party products and services.
  • Analytics. To gather metrics to better understand how users access and use the SpotSOS Services; to evaluate and improve website, including the apps and personalization, and to develop new products and services.
  • Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • Prevent Misuse. Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

8. Testimonials

We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request to have your testimonial removed you may contact us at [email protected]

9. Public Forums

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

10. Links to Other Websites

The Website may contain links to third party websites, whose information practices may be different than SpotSOS’s. Visitors should consult such third-party sites’ privacy notices as SpotSOS does not have any control over information that is submitted to, or collected by, these third parties. SpotSOS does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party. These links are provided solely as a convenience to you and not as an endorsement by SpotSOS of the contents on such third-party websites. SpotSOS cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Website, since these sites are owned and operated by independent retailers. SpotSOS is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. SpotSOS has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. If you decide to access linked third-party sites, you do so at you own risk. SpotSOS strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.

11. Data Security Policy

The importance of security for all personally-identifiable information associated with visitors to the Website—as well as SpotSOS customer information, such as cell phone numbers, texts, messages, credit card information, and addresses, and other account data—is of utmost concern to SpotSOS, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and SpotSOS will be free from unauthorized access by third parties. Visitors of the Website and SpotSOS customers use the Website at their own risk.

12. Your Acceptance of These Terms

By accessing the Website, you signify your assent to the SpotSOS Privacy Policy. If you do not agree to this Privacy Policy, please do not access our Website. You should visit this page periodically, as we may, from time to time, update this Privacy Policy and such changes shall be effectively immediately upon posting on the Website and without further notice to you. Your continued access to the Website following the posting of changes to this Privacy Policy shall be deemed an acceptance of such changes by you, for instance your consent to receiving and subscribing to marketing campaigns. SpotSOS will, however, use personally-identifiable information only in accordance with the version of the Privacy Policy under which the information was collected.  

13. Changes in This Privacy Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. You may contact us via email: [email protected]. You also contact us via postal mail at NG User, Kronobergsgatan 27, 112 33 STOCKHOLM, Sweden. Updated: 30 June 2018